Brewer does not have power : • Plug Brewer into an independent outlet.
• Check to be sure that it is plugged in securely.
• Plug into a different outlet.
• Reset your home’s circuit breaker, if necessary.
• Make sure that the Power Button has
been turned on.
Brewer will not brew : • After placing the K-Cup® pack in the K-Cup® Pack Holder,
make sure the Handle is pushed down securely and the
LCD Control Center indicates “READY TO BREW” with the
three Brew Buttons blinking, then press the Small Cup,
Small Mug or Large Mug Button.
• If the LCD Control Center indicates “ADD WATER,” add
water to the Water Reservoir or make sure the Water
Reservoir is seated properly in its base.
• If the LCD Control Center indicates “ADD WATER”
even after refilling, contact Customer Service at
1.866.901.BREW (2739).
• The Exit Needle may be clogged.
• If the LCD Control Center indicates “PRIME” and the
blue light in the Water Reservoir is flashing, see below.
LCD Control Center
indicates “PRIME”
and the blue light in
the Water Reservoir
is flashing : • Completely remove the Water Reservoir and
thoroughly clean. Ensure the
Water Reservoir is fully filled with water. Return it to
the Brewer and ensure it is seated properly.
• If you have completed the above procedure two times
and this situation persists, contact Customer Service
at 1.866.901.BREW (2739).
Brewing a
partial cup : • The Exit Needle may be clogged.
• Clean the K-Cup® Pack Holder if necessary and rinse
under faucet.
• The Water Reservoir may have been removed during
brewing. Replace the Water Reservoir and perform a
cleansing brew without a K-Cup® pack.
• De-scale the Brewer.
• If you have repeated the de-scale procedure on
your Brewer two times and it is still only brewing
a partial cup, contact Customer Service at
1.866.901.BREW (2739).
The time is not
displayed on the
LCD Control Center : • The time will not be displayed on the LCD Control
Center unless you have set it. • If power is interrupted to the Brewer, you will need to
set the clock again.
My Brewer shuts
off or turns on
automatically : • Check to make sure that the Auto Off Timer
and/or On/Off Time features have not been set. To
do this, press the Menu Button and scroll through
the programming options. “OFF” should be indicated
for Auto Off Timer and On/Off.
If any problems persist, contact Customer Service at 1.866.901.BREW (2739)
Special Edition/Signature B60 Keurig® Brewer